What We Do

At Right to Care Ltd we believe in the importance of each person who receives a service, or each organisation that commissions a service, experiences the same high standard of service that we set out to deliver. We will work hard to identify and rectify any situation where this does not happen. 

To help us deliver a high quality customer experience we:

• Set high standards

• Measure our performance against these standards

• Ask for feedback and use this to continually improve our services

At the heart of achieving high standards is listening to what young people tell us about our services. We are proud of the strong track record of young people having a voice in our organisation and these service standards were written following wide consultation with staff and young people.