Our services are delivered by our staff. This is why we take every effort to ensure we recruit and invest in the right people. All our staff are recruited following rigorous recruitment processes and all service delivery staff are subjected to regular checks.                                                          

We aim to ensure that: 

• Our staff are polite and professional at all times, whatever the method you use to contact them.

• Our staff always work to the highest professional standards and are trained in understanding these Service Standards.

• Our staff treat information about you sensitively and confidentially (although there are some exceptions when Right To Care Ltd may be required to share information about you).

• All staff adheres to Right To Care Ltd.’s code of conduct.

• All staff are fair honest and treat you with respect.

Our Policies

At Right to Care Ltd we have a vast amount of policies that all of our staff, volunteers and apprentices MUST adhere to.