All young people using Right To Care Ltd.’s services do so because of the support we offer.
We aim to ensure that:
The support you receive is the support you need. If Right To Care Ltd isn’t able to provide all of the support you need, we will help you to arrange it from other people or organisations.
Wherever possible, the support you receive is the support you want. We will ask you what support you want and take account of this when planning our service for you.
We ensure your support worker always:
Provides you with the help you need (in most cases this will be what is agreed and written down in your care plan or support plan).
We make you the priority by enabling you to:
Change your support worker if necessary.
Know how to make a complaint if you are unhappy.